Complaint / Review
Reunion.com
Charged me 60.00 when their site says 5.00 a month, no-where does it say 60.00 until you've joined. Too late!

I found Reunion.com and after thoroughly reading everything, I thought $5.00 per month is not bad. But after giving my credit card info, then and not till then did they inform me they would be taken $60.00 out of my account. At that time I called my bank to stop payment, they did that but said that Reunion would keep trying to take it out, and I should moniter my account and I should contact Reunion to cancel. When I did that, Reunion informed me they would not cancel or return all of my money. What they would do though is return a portion of the money ($48.00) and would keep $12.00 so I could try Reunion for one month. When I refused the $12.00 offer, he told me that they would continue to take the entire $60.00 out of my account again, even though I put a stop payment on this transaction and the bank could not stop them from doing so. At that point I caved in and told him to just take the $12.00 charge for the one month use and that I would be contacting the BBB in retaliation. He said to do what I felt nessasary, but the agreement of payment did say that there would be a charge of $60.00 and I said yes it did say that once you gave your credit card info but not before that point. It only said $5.00 per mo. I said they were ripping people off and he replied by saying "He read it himself and it does tell you, you would be charged the entire $60.00 and he would work for a crooked company. "He further went on to say he would make a note of my complaint with the company about the wording. Then I asked him, once they take my $12.00 for one month service they wouldn't take nothing else and I wouldn't have to contact them further and he told that I would be done with them for good.

After all was done I went to cdheck out the site to get my monies worth. I couldn't log on. So they took my money and ran with it, now I'm out 12 bucks and I can't get into their site. Oh well, I've learned my lesson but how many more people will have to learn the hard way before they are stopped. Someone really needs to put a wrench in their works.