I purchased a Cricket Phone on Saturday and was told that could I could not go over 30 minutes in usage if I wanted to bring the phone back for a full refund of $186.00. I went over by 2 minutes and the service was absolutely horrible! I wanted my money back and the assistant manager at the store threw me out when I got upset over not receiving a refund.
I called the manager the following day and he said the same thing - you went over the 30 minutes therefore you are not entitled to a refund and you are out of luck! I asked for his boss and he said that he didn't have one. He doesn't own the store, so who is his boss I ask? The service is absolutely awful! Not only am I out $186.00 you can't get through to anyone on their customer service line to speak with a live operator.
If you press zero for the operator it puts you in a loop and then drops your call, just typical of Cricket service. Don't buy a cricket phone - it sucks!!!
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