I search the web site for specials on cricket phones, I found on where you pay the plan and get a free moto 265. I was all ecstatic about it and since that was the last day or near it to place the order I decided to go ahead and do it. Well that was a big mistake the phone was a refurbished one, and they asked if I wanted insurance on it. I had it until Dec 1st and then the phone just stopped working, it would say no signal and the screen would go black and it wouldn't charge.
I then went to the cricket store and had the charger tested and they said it wasn't the charger that it was the phone and I had to call THE SIGNAL 1-866-217-5787, they told me they could make am insurance claim but my deductible would be $85. I explained to her that the phone was refurbished and I received it for free, and the phone itself was only worth maybe $35. She told me that I would have to call cricket and find out what they could do. Either that or pay the deductible on the refurbished phone.
So I called cricket and they told me I should not have been able to receive a insurance plan on a refurbished phone, she reimbursed me the money paid and told me I would be better off going to the web site and paying $35 for a new phone. I just decided to Cancel my Cricket phone. Really stringing people along with that insurance policy and the deductible. LOL she compared it to car insurance or medical insurance.
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