In September I received a piece of mail offering me an opportunity at a sweepstakes which I decided to enter. After the phone call was finished, I had ended up subscribing to a few magazines for my children at a very good rate. This was through a different company. (NME Magazines) In early November I received a phone call from a magazine company (Reader's Source) which I ignorantly thought was the company I had subscribed from. The woman I talked to had told me that since I was such a valued customer, they were going to reduce my payments to $49.98 per month for the two years worth of payments. I immediately thought to myself, wow, what was I thinking! Paying for magazines for TWO YEARS?! Being a polite person, I accepted this as I thought to myself that I must have been ill the day I subscribed and just didn't think through what I was getting myself into. She then asked me to verify my credit card information. I had a bad feeling and asked why I would need to tell her that if they already had charged my account and obviously had it on file? She said that she did not have access to that information and that I just needed to verify the info. I gave it to her, feeling sick the whole time, like something just wasn't right. She then sent me to her "supervisor" who went over the same information. I asked, why I couldn't just pay the subscription in a larger amount, to get it paid off more quickly and she said that it was set up this way, so in the end, it was a better deal. She then proceeded to tell me that she was going to give me a special code so if I received a phone call about the magazines again, and if the code was not given to me, that I would know that it was not their company. We got to talking again about the amount of the payment and she did not end up giving me the code.
Long story short, when I received my bank statement, there was a charge of $49.98 for magazines that I did not order, right under the $68.00 payments worth of magazines that I did order. The only difference was that the $49.98 charge was on there twice. They had charged me two times. I called the number on the statement and the woman told me that she was sorry for the double charge, that she would cancel the account and send me a check for $99.96 in the mail. I asked her, you are going to canel the account, even though we were in a verbal agreement that I would pay for the two years? She said yes. We will see if I get my money back. Do not trust this company if they call you. They obviously have a similar sales pitch from other legit magazine companies and have a way of getting information from you that you would not give out any other time. The phone employees should be ashamed for working for such a company and taking American's hard earned money under false pretense.
Melissa
Lansing, Kansas
U.S.A.
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