Usacomplaints.com » Shops, Products, Services » Complaint / Review: A Solid Gold Sound - Bad service. #386395

Complaint / Review
A Solid Gold Sound
Bad service

This company does not pay it's contracted vendor's in a timely manner, if at all.

Vendor's beware! You will spend more time trying to collect your contracted fee than the actual time you will spend doing the event.

This company waits until the last moment (1 or 2 days before event) to hire a vendor (ie. DJ/Videographer) in the city/town close to the event without vetting them or checking references, asking any questions about light or sound equipment, or knowing if they even qualify to do the work, usually telling the vendor that someone backed out at the last minute or has personal issues to attend to and can't do the job, when in truth, the company uses this last minute technique to pressure vendor's into taking the job for low pay, hoping the vendor will feel sorry for the customer and not want to ruin their event, so they are basically scammed into taking the job for less than half of the money the company charges for the services.

Bride's Beware! This company does not have quality DJ's or Videographers on the payroll! They look them up online or in the telephone directory just like you would do. Don't be fooled by the CHEAP price, remember you get what you pay for.

There are over 50 complaints to be found on the Better Business Bureau website regarding this company, use this URL to do a search to see for yourself: http://search. BBB.org/searchForm. Aspx. Go to: www.ripoffreports.com and do a search for "A Solid Gold Sound" and you will find 49 unique complaints, there are also at least 10 complaints under their alternate business name "A Sensory Sound System".

This company wants you to believe that they have offices nationwide and are local to your area, when in fact, they are in Edgewood, KY where they possibly share an office with an Insurance Agent. They have several 800 numbers they use to do all of their business, which all link back to Kentucky, but mainly use email as a means to do their business.

There may be 5 to 6 employee's tops, mainly office help. No DJ's or Videographers.

This company has been reported to be taking months to deliver wedding video's to their customers/brides, if at all and have been the topic on several television news stations regarding this as well as poor quality video's. These brides have LOST their chance to have their special day recorded because of the VERY poor business practices of "A Solid Gold Sound" aka "A Sensory Sound System.


Offender: A Solid Gold Sound

Country: USA   State: Kentucky   City: Edgewood
Site:

Category: Shops, Products, Services

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