Usacomplaints.com » Shops, Products, Services » Complaint / Review: Frog Gifts - Strike again! Had no problem charging my credit card, but never sent order. Have not responded to emails or phone calls. #382160

Complaint / Review
Frog Gifts
Strike again! Had no problem charging my credit card, but never sent order. Have not responded to emails or phone calls

I had placed an order 9-27-08 with Frog Gifts for a wedding present for a friends 2 year old daughter (the mom was getting married). I wanted her to receive something special for HER on that day. She loves frog and I thought she would like it. The wedding was Oct 25th, so Frog Gifts had plenty of time to get the items to me.

I gave them 3 weeks, and emailed to have them track the shippment. No response. I called and left a message, no response. I now have emailed them 3 more times and called them 4 times. I still have never received the items nor have I gotten a response.

Not only am I out the $ I paid for items I have not received, but I had to go out and purchase another gift.

My credit card was charged right away. I am now left with no other opition but to file an reversal of charges with the credit card company. I am also posting this to warn others.


Offender: Frog Gifts

Country: USA   State: Florida   City: Brooksville
Address: PO BOX 12244
Phone: 8003764386

Category: Shops, Products, Services

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