I purchased a phone card from a local store here to make internetional phone calls and I chose STI A 2 Z phone card because it would give the most amount of minutes to the international countries I was going to dial. When I called the toll free number stated on the back of the card and entered my pin - minutes were completely different 36 minutes instead of 238 as stated on the poster at the store.
The International rates of the phone card from STI A 2 Z could be changed at anypoint without any notice??? The minutes on the poster is incorrect!
When calling the customer service - they said the minutes were promotional and they not responsible for the change and that it says so on the back of the card. I have read the back of the card several times now and nowhere does it say that the minutes could be changed.
If you are not responsible for the advertising poster who is then? The company you sell it to? No, becuase I buy the card due to what it says on the poster, if the information on the poster in incorrect I contact STI - for false advirtising the minutes on the phone card.
STI is a scam and they are advertising false information! The minutes do not match what the poster says.
If you are going to change rates on the particular country within a month reclaim your phone cards you have sold and send new cards. Or if the advertising poster says certain amount of minutes thats exactly how much you are expected to talk and it shouldn't be changed!!!
do not buy from this company! Sti a 2 z card is a lie!
STI company irresponsible!
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