I had purchased a Eureka Forbes Acqua Flow Designa water purifier and took an AMC for Rs 2550/- starting from 11th Nov to 10th Nov. The receipt number for AMC is 14971063. I had placed a service request for some problem in my acquaguard almost 7 days back on Oct 24th. I have also been requesting everyday on telephone by calling up their service centre on 011-41582147/8 requesting them to send a service engineer to my residence. However, every day the standard reply from the service centre is that They would send an engineer today but that day has not come for 7 days.
I would now be complaining to my RWA (Resident Welfare Association) and they would ensure that no Eureka Forbes stall / sales rep is allowed to enter my apartment society.
Overall it has been a very bad experience and for the past seven days, we have been purchasing filtered water for Rs 200/- per day. Would Eureka Forbes pay any heed to this?
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