I Had bought a chain saw 08-08-08.
Today I brought it in to exchange it due to the starter rope cord not recoiling in. The Manager Joyce Moore was rude to me, saying well its over 30 days and you have to call the company... She would not work with me in any way as I felt I being the customer and has their sign says up above their door "Satisfaction guaranteed" Well I sure wasnt satisfied when I left their store! I had to go all the way to Spring Hill mower on Deltona costing me $30 I didnt have even though its under warrantee to have them evaluate it. I didnt buy a new chain saw to go through this hasstle! I will fill out complaint boards online about this and tell people I know the poor customer relations Tractor supply has. I will never buy anything again there.
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