Usacomplaints.com » Shops, Products, Services » Complaint / Review: Epson - I live in remote location, Pacifc, I need to get printer serviced, Epson will not give service manual. #362573

Complaint / Review
Epson
I live in remote location, Pacifc, I need to get printer serviced, Epson will not give service manual

I live in a remote location, Cook Islands, South Pacific Ocean. I have Epson printers. I have one faulty printer that I have sent to a local repair man. This repair man is requesting a service manual for my particular printer. I have asked Epson for service manual online. They are refusing, and suggesting that I send to an authorised Epson Service Agent. I have done locally, so they want me to send this printer overseas so I can get it serviced.

This is extremely adsurd! I will pass around the word in the cook islands to boycott Epson products, as Epson do not support local servicing of their products.

Please help me boycott this company - who are profit driven and do not care about the little customer in a remote corner of the world.

Thank you for allowing me this space to express my dis-satisfaction.

Regards,

Raro
Rarotonga
Cook Islands


Offender: Epson

Country: USA
Site:

Category: Shops, Products, Services

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