I live in a remote location, Cook Islands, South Pacific Ocean. I have Epson printers. I have one faulty printer that I have sent to a local repair man. This repair man is requesting a service manual for my particular printer. I have asked Epson for service manual online. They are refusing, and suggesting that I send to an authorised Epson Service Agent. I have done locally, so they want me to send this printer overseas so I can get it serviced.
This is extremely adsurd! I will pass around the word in the cook islands to boycott Epson products, as Epson do not support local servicing of their products.
Please help me boycott this company - who are profit driven and do not care about the little customer in a remote corner of the world.
Thank you for allowing me this space to express my dis-satisfaction.
Regards,
Raro
Rarotonga
Cook Islands
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