I order the bender ball online. I received my item Last month and I was relatively please with the item. On September 11 I was Checking my online bank account and found out another $30.00 was debit from my account. When I called I was informed that I was enrolled in a continuity program and there was an online disclaimer informing of this fact. There is no such thing on bill of sale, and attached to my packing slip I did not see anything to let me know that I was signed up for this. I call the company in the same day and they said they already had ship the merchandise, which I found out later that was not true they shipped on the 15 of September. The costumer service said that I have to wait until I receive the merchandise and then return to them then after 7 to 10 days they will make reverse the charge.
I think this practice is very underhanded and sneaking. Very rude customer service. I have contact four times over the phone with out any success for the issue to be resolved
0 comments