I checked my online bank account; as I usually do to assure all my pending transactions had been processed. Turns out, I came across $30 charge from a company I had never heard of. Since, I have been monitoring all my expences, etc. I knew something was not right.
I decided to look into the company and the first text I came across is: "Epoch is an Internet Payment Service Provider (IPSP) which enables merchants to accept payments online. If you received a bill to your bank or credit card that led you to this page, we may have processed a charge to your account on behalf of an Internet merchant. You can retrieve information about charges to your account by using the forms below or by contacting our world class customer service department 24 hours per day".
Funny thing is that they have the nerve to ask you for your account number in order to track "your order". A more direct approach to once again rip someone off. I have reported the fraudulant transaction to my bank. The bank requested I complete, sign and have notarized an Affidavit of Unauthorized Transaction form.
At first, they were resistant in sending me this form via fax, but, I insisted in speaking with a supervisor who had agreed to do so. Very unfortunate these companies for the most part get away with thieving from hard working citizens.
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