I moved to Tampa, Florida on January 10. Prior to leaving Berea, Ohio, I got online and did extensive research on moving companies. After receiving several quotes, I chose to use Adanced Moving Systems when they quoted me $1375.00.
The cubic foot was 550cuft at 2.50 per cubic foot. This is all they quoted me. After the movers loaded the truck, the driver handed me a copy of the contract showing that I owed an additional $2400 for Interstate driving and $280 for packing materials. I argued with the driver and he told me to call the office and get it straightened out... That they were really good about fixing these type of mistakes.
I had to give them a $2000 deposit and the remaining $2050 was due upon arrival. I called Sean Bar to rectify this problem and he said he would take care of it with his supervisor. He also told me to write a $2000 check for the deposit because their credit card machine was broken. I told him that my checking account was going to close and I needed to put it on credit card. He said he would not cash the check, but would run my credit card after the machine was working.
After numerous calls to Sean, he still had not talked to his supervisor and now he will not return my calls. I spoke to his supervisor, Ralph and he said that I had to pay this bill and they do not take credit card payments anymore. He said that he would not deliver my goods until I paid the entire $4050.
Since this time, I've called numerous times and spoke to "Johnny Cash" and was told that Sean was not in or was with another customer. Also, when I get to speak to someone and ask for their name, I'm told that it is none of my business. I'm not getting any return phone calls and at this point, I do not know where my goods are and I'm worried that I'm not ever going to see my things again.
I would like to go ahead and pay this in full to get my things, and then file a claim and contact a lawyer; however, I can't seem to get anyone at this office to speak to me.
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