Hi,!
I am a very frustrated customer of Whole Foods Store on "P" street NW (Logan Circle), Washington, DC
For the past at least6 months I have been complaining to the management of the store about missing price tags in the produce/fruit section. At least 1/3 of all the items have no price tags, or they are placed so far from the actual item that a customer has to walk all the way around the entire section to find a price tag for the respective item.
My last complaint, so far verbal, was last week. There were several items (tomatoes, for example) that had no price posted. I asked one of the workers about it and he spent 10 minutes finding out the price. Actually, he had to run it by the cash register. I spent another 30 minutes shopping, went back - there was no price tag still. I guess, it is considered normal practice at this store - find it out how much the item only for those interested. When I complained to the customer service desk they said the manager would be notified about the problem.
Today, it was the same experience. Several items had NO price tags, one pile of kiwis had actually TWO price tags: 0.89/piece and 0.99/piece.
I bought it to the attention of the manager who agreed that it was unacceptable and his excuse was that he's been managing the store "only" two weeks!!! Two weeks! And no time to put price tags?! How long does it take?! Especially if he "was notified of the problem" which appears to be a big lie!
I'm so sick and tired of this negligence and utter disrespect towards the customers that I am considering shopping at other stores that luckily are in the neighborhood such as Harris Teeter, Trader Joe's, Giant and Safeway.
I just wanted you to know that that Whole Foods should not be surprised when they start losing their customers to other stores.
Deeply disappointed former Whole Foods custome
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