A few months ago I went to a local Radio Shack store in Ft. Lauderdale and decided to try Sprint wireless service. I verbally agreed to try Sprint which included a free cell phone. After approximately 3 1/2 days when I could not hear the people I was calling as well as loosing the calls I returned the phone and cancelled the service.
I then get a bill for approximately $150.00. During the time I had the phone I was on hold for about 15 minutes to report the problem before turning in the phone. I called customer service to inquire why I was getting a bill when I returned the phone and cancelled the service in plenty of time.
My answer was I agreed to the contract, well I agreed to pay for service but never received proper service when I had to continually call those individuals back when I lost their call. To make matters worse I could hardly hear them.
This is a ripp-off and I would never recommend Sprint to anyone. Help I don't want to ruin my credit however I feel ripped off.
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