I bought a pair of mens dress shoes for $410 while on vacation in San Francisco. After less than 4 weeks, the tip of the soles wore off. I contacted the customer service number listed on their website and was referred to their corporate office. After calling the office, I was told to return the shoes to Neiman Marcus where I had purchased them.
These shoes are only found at certain stores. I am quite disappointed in their customer service. I am an orthopedic surgeon and cannot recommend these shoes to my patients due to poor quality as well as poor service
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