Usacomplaints.com » Shops, Products, Services » Complaint / Review: Readers Source & Treasure Coast Enterprises - Sales Rep Lied to Me in Order to Force A Sale, Refused to Let me Not Orde. #339394

Complaint / Review
Readers Source & Treasure Coast Enterprises
Sales Rep Lied to Me in Order to Force A Sale, Refused to Let me Not Orde

Once again, I fell victim to Readers Source. The sales rep girl from Treasure Coast Enterprises of Fort Myers, FL called me on July 6 and said that my magazines were automatically being renewed. I replied that I had already paid for these magazines like 6 or 7 years ago, and was done. On top of that, I had not even been receiving all the magazines as I had been told I would.

I told her I did not want continue any services. She replied that since it was already in the system for 'automatic renewal' that they had already subscribed to the magazines and that I had to pay for them. I couldn't believe my ears. I had not requested this, and nor was it written anywhere that this "contract" would be renewed to my knowledge. Where was this "contract"?
I am now stuck with a bill of over $1296 for magazines, that I'll not even have the time to read, that I don't even want.

When I called back, and talked to a customer service man, who didn't give me his name, and who also refused to give me the address of the Treasure Coast Enterprises, I was told that I could not cancel my contract. That the publishers were expecting that money, and they had paid them out already, and the poor story that they don't make any money from this. Does he expect me to believe that?! He apologized for the sales representative's poor behavior, but said there's nothing he could do now. That he would send a message to them letting them know what had happened. As if I believe that, too! @#! @#! @#! However, he told me that I could "reach a settlement" by paying 40 percent of the remaining original balance of $1260, an amount of $504 dollars within the next 2 weeks.

This company, Readers Source, works by preying on and lying to its customers, and I wish that someone would hold them responsible for their lies.


Offender: Readers Source & Treasure Coast Enterprises

Country: USA   State: Kansas   City: Mission
Address: Readers Source, PO Box 1144
Phone: 8007251729

Category: Shops, Products, Services

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