Usacomplaints.com » Shops, Products, Services » Complaint / Review: PageFree Publishing And RKD Press - Gross incompetence, non-delivery of paid services, chronic lateness, lies and deception. #332511

Complaint / Review
PageFree Publishing And RKD Press
Gross incompetence, non-delivery of paid services, chronic lateness, lies and deception

I feel lucky that I terminated my contract with PageFree Publishing dba RKD Press after only 4 months. It became obvious that Kim Blagg was completely incompetant, lied profusely and had no intention of following through on the terms of our contract.

In am part of a group of 22 who have had similar experiences with PageFree Publishing where services were not rendered that were paid for.

In 2005 I contracted with them to format, edit, print and market my book, Amazing Dairy-free Desserts. I was told by the owner, Kim Blagg, that the formatting that I wanted, and which was part of the contract, could be created by her, that the formatting would take 3-4 weeks and that that pre-press information would be out in September 05 and that the book would be out by at least November. I paid them a total of $3649 for services which included their basic book package (custom design, proofs, isbn, bar code, library of congress number, 10 copies of my book, and one year distribution through Ingram), book returnability (after-sale), and index, press release, inclusion in Books for Review, trade distribution and targeted marketing.

After working with Kim Blagg for 4 months, it became painfully obvious that she could not do the most simple formatting, no less a complicated cookbook. Along the way, she lied, procrastinated, sent along sloppy work, used the wrong file twice and was completely incompetant. Thinking that this was incompetance and not fraud (since writing to the other 22 people, I have found that this was her modus operandi) I terminated the contract, requesting that she return $2575 to me. I was willing to pay her for the formatting work, even though she had not lived up to her part of the contract, but knowing that I would not be able to go to Michigan to sue her. She refused.in addition to losing the $3650, I missed out on the 2005 holiday season and a convention that only occurs every two years, in which my book would have sold very well.

DO NOT DO BUSINESS WITH THESE PEOPLE as there many authors who have had a similar experience and worse.


Offender: PageFree Publishing And RKD Press

Country: USA   State: Michigan   City: Otsego
Address: 109 South Farmer Street, POB 23
Phone: 2696923651

Category: Shops, Products, Services

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