Complaint / Review
Grand Master & Raven Media
I paid money for the Grant Master CD's and was unable to log in to proceed. When I called Cust. Serv. The number was not a working number and they charged my Credit card and I still have no access to the Grant Website Information. They are a rip off

I paid $29.95 PLUS SHIPPING AND HANDLING OF $1.97 FOR THE GRANT MASTER CD and was unable to log in to proceed. When I called Cust. Serv. (800) 546-2912 again the number was not a working number and they charged my Mastercard Credit card ending in 5701. I moved in April from my original address of my order placed on April 2 when they charged my credit card ending in number 9329 for the above monies but they never gave me full access to the wbsite as a Paid Member which I was suppse to get.

I let it go for awile due to moving around but now that I've tried accessing the site again this past week I still have no access to the Grant Website Information. I called customer service and told them my password they assigned to me would not work. The rep told me to call back in 24 Hours and she would reset my login and password to match my new current address and phone number but still I got nothing. Their phone numbers did not work nor could I get access on the web address that I was given. Now I see that many people have been ripped off. I'm really upset as I needed a Grant. They are a rip off.