Usacomplaints.com » Shops, Products, Services » Complaint / Review: MCI WorldCom - Ripoff People of the State of California v. Worldcom, Inc., MCI Worldcom Communications, Inc. #32595

Complaint / Review
MCI WorldCom
Ripoff People of the State of California v. Worldcom, Inc., MCI Worldcom Communications, Inc

The PUC and the Attorney General's Office sued MCI in July after investigating thousands of complaints from consumers about the company's deceptive business practices. The investigation revealed that MCI routinely engaged in "slamming, " or changing long-distance service providers without permission or through deception, and "cramming, " which involves billing for add-on services the consumers have not authorized. The investigation also found that the company continued charging consumers after they canceled their MCI service and hid the actual costs of services it advertised.

Outcome: Settled for $8.5 million. The judgment requires MCI to prevent the practice of switching a customer's long-distance service provider without their permission or through deception, billing for add-on services without a consumer's authorization, and continuing to charge consumers for services they cancelled. The judgment requires MCI to prevent the practice of switching a customer's long-distance service provider without their permission or through deception, billing for add-on services without a consumer's authorization, and continuing to charge consumers for services they cancelled.

The judgment requires MCI to prevent the practice of switching a customer's long-distance service provider without their permission or through deception, billing for add-on services without a consumer's authorization, and continuing to charge consumers for services they cancelled.

- All mandatory monthly minimum charges and fees;
Under FCC regulations,
You must notify the company listed on your bill within 60 days from the date the first statement containing the error was sent. The company must acknowledge your notice in writing within 40 days unless it has resolved the dispute by that time. Within two billing cycles, but no longer than 90 days, the company must:
correct the billing error and notify you of the correction, or investigate the matter and either correct the error or explain the reason for not doing so. A company cannot charge you to investigate or respond to a billing dispute. No one can try to collect the disputed charge from you or report it to a credit bureau until the company handling the dispute either has corrected the error or explained its reason for not doing so. Companies that don't comply with these rules lose their right to collect up to $50 of each disputed charge.

Why does a company that is forced out of the wireless tele-phone service business, why is this company even calling them self a phone company? They have the biggest bankruptcy in history, they are facing criminal charges and prison, they do not hire Americans, they rip-off old people for retirement securities, they charge the highest residence calling fees which they are also reselling, they are selling some of their internet holdings only because no one will buy all of it, their stocks are penny stocks and bonds junk, enough already die WorldCom and no one should pay any billing to them because their books are so screwed up no TRW would report that crap... Besides everyone has a legit dispute... Do not pay worldcom fight... Fight... FIGHT as soon as you dispute collection agencies and TRW's will leave you in peace... in arabic WORLDCOM means TALIBAN

George
DENVER, Colorado
U.S.A.


Offender: MCI WorldCom

Country: USA   State: California   City: San Francisco County
Address: Superior Court, San Francisco County, California

Category: Shops, Products, Services

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