My wife got the most horrible haircut by a "haircutter" named Estella, she said she would not listen and cut it different citing that her way was quicker. My wife even went back a second time and it still is screwed up. My wife also said that there was an elderly woman their complaining about the haircut she got from Estella and that Estella came up with many excuses. My wife is very shy and not one to stand up for her rights so I called the Regis corporation and they said we would get a "full" refund, well it turns out they lied and only gave us a partial refund. I called the Better Business Bureau and they said that Regis / Supercuts is listed as "UNSATISFACTORY" due to the many problems that has been reported against then by consumers and the lack of response by the company.
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