Usacomplaints.com » Shops, Products, Services » Complaint / Review: ENews.com - Aweful Customer Service At (Magazine Net Site). #3189

Complaint / Review
ENews.com
Aweful Customer Service At (Magazine Net Site)

Submitted 1-26

On July 3, I orderd the magazine "Golf Tips." I even payed for the magazine. I have not recieved one single magazine since!!!

I made several (5-6) calls over the past 3-4 months concerning my account. Each call I have made the employee told me that my account will be forwarded or that they would call the publisher. And I would get a call back.

Which i never did!

I finally called one day (week of 1-17-01) and talked to some manager and he said to me that he would call me back... NO CALL!

On Jan 24, I called and talked to a someone else. I told him the situation and he told me he would call me back... I told him if I didn't hear from him by 3:00 pm (EST) the next day (25th) that I would call and cancel my order and ask for a refund.

Yep... He never called!

I called 1-26-01 and talk to someone and told him to cancel my order!!!

The Story is still pending until I recieve my credited account!

7 months an no magazine! Thats stupid!
They stink... Stay away!


Offender: ENews.com

Country: USA   State: D.C.   City: Washington
Address: 1225 19th Street NW Suite 400
Phone: 18003614132

Category: Shops, Products, Services

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