» Shops, Products, Services » Complaint / Review: Home Assure - Refund a lie. #299739

Complaint / Review
Home Assure
Refund a lie

I started working with home assure back in december. I was told that I would no in minutes if that could save my home. I had to always call the company to find out what was going on with them trying to help save my home. I had to start calling the company myself and after two months the company started to call me. When I told the mortgage company that I was working with home assure they told me that no one from home assure has contacted them. Remember I sarted with them in december. When I finally got in contact with someone from home assure I had told them I wanted a refund they told me that I could not get a refund if i talked to the mortage company. How could I not talk to them if I had to tell them that I was working with this so called company. Well now it is april (4months working with home assure) and no word. I had to call and tell them that the company keeps calling me trying to make a deal. Home assure was not calling the mortage company like they should have. My property goes on sell on May 6 and home assure has not called me and every attempt to contact them has gone unnotice. Finally on april 10 the mortage company called me and asked me what I wanted to do and I told them I have been trting to settle this since december. I finally worked out a deal with them. Well now I am behind 4 months plus attorney fees so now it is costing me more money in the long run. Also in the course of the 4 months the company had change phone numbers and people at least two times. It time I had to call the main 1800 number to find out who I was working with.

Offender: Home Assure

Country: USA

Category: Shops, Products, Services


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