Solicited by them in December, promised 1.85% rate and. 18 per transaction with no contract and 7.00 per month statement charge on account to be used strictly calling in using automated system. Promised no additional fees unless we needed to talk to a "live" person to process transaction. HA!
ACTUAL fees: 1.8% plus another 2.6 %, fees on top of it! Plus a $2.00 fee for USING THE SERVICE!!!
When I decide to cancel account, THEN they are all about the 3 year "contract" I never signed. According to them, the "Welcome Letter" I received more than a month after the service was to have started equals a "contract".
They are trying to mask their DECEPTIVE PRACTICES by saying "the employee who told you those things has been corrected, so additonal merchants won't be upset like you."
I will update this as the story goes on. We will not be processing any c/c sales through them, but I am sure they will drag it out for a good long time.
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