This company offers logo design packages starting at $50 for 6 logo concepts, you can also add other services to this for additional fees. They offer to present you with your concepts for revision in 1 to 3 days. I picked a package above the $50 one that offered 12 design concepts. I made payment after completeing my order and waited for my concept designs.
After 4 days I had heard nothing and decided to use there online help service as they claim to have 24/7/365 operaters to answer your questions. It seems I must have caught them on the leap year when no one was available. I left a message reguarding the status of my order only to recieve a mailer demon email saying it could not be delivered and the mail box was full. I then sent a somewhat threatning email to the email address on my order confirmation. I recieved a generic misspelled email in return stating my order was in progress and I would recieve my designs asap.
It is now day 9 and I have heard nothing and recieved nothing. So much for a 3 day turnaround. I will be requesting a refund and filing a dispute with my credit card company. The site appears to be a scheme to me. The online support is never online and the mailboxes are full. Seems to me I'm not the only dissatisfied customer. Just remember, you always get what you pay for.
I thought I had found the answer to my business logo need. It turns out I just created alot more hassle for myself and I'm currently out $70.
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