I purchased a mattress from this company on Jan 22. My credit card was charged right away for the full amount of $1,999.00 and I was promised delivery in three weeks. After three weeks I was told that latex which came from Sri Lanka does not meet company standards and it would take another week. After a week of waiting I called and was told my mattress had not been made and they could not give me a shipping date. On Monday Feb 25 I called and sent email asking to cancel my order and refund my payment. After numerous calls to customer service I got phone call from accountant and were promised a refund on my credit card. I have to this date Mar 5th. Not received a refund. I believe this company to be totally dishonest!!!
0 comments