Usacomplaints.com » Shops, Products, Services » Complaint / Review: Burlington Coat Factory - Customer service / No Return. #281704

Complaint / Review
Burlington Coat Factory
Customer service / No Return

I bought a layer from Burlington fur manufacturer significantly less than per month before. I visited return recently and also the woman in the table looked over the label that was using the layer although not connected and stated that she cannot return it and just provide me store credit. Whilst the layer was for 150 bucks. I mentioned I will connect the label and return it again, to which she said okay. I went backt o them nowadays to come back the layer which period there is someone else. She looked over the layer and my bill (which had a phrase from recently stating no-tag attached). Therefore she called the boss. She appeared ta the layer and stated this isn't our label. I had been surprised to listen to that. She merely charged me. I informed her that it's exactly the same label as was initially using the layer. She described that their labels appear diverse and he or she got another layer having a diverse label and showed me that. She also described that number attandent may actually state that you are able to return using the label. She questioned me why didn't I talked towards the boss recently. I stated that I informed the individual recently if she may talk to her boss and I would like to understand, to which she mentioned it's the shop plan so she cannot do something. This repetition (tity) charged me again stating today I'm chnaging my tale. And she held of stating this isn't our label and that I am altering my tale. I thought exceptionally poor as she'd not I would like to complete and held blaming me of something I'll talk. Lastly she mentioned offer me your credit card when I do not wish to cope with you. I attempted to persuade her that it's their label. I'm certain one easy factor like checking the label might have merely solved ths problem - but she didn't. She was loud and incredibly insulting. She stated you can not return it recently and also you clearly realize that somebody else is likely to be there today-so you're attempting it on me. I mentioned I returned never comprehending that I'll possess a unique individual. Then she said I dont wish to cope with you, provide me your credit card. I got out my card and that I stated exactly what a customer support. She stated today you cursed me. I'm not doing something for you personally. She put the carrier at me and stated I'll not do something for you personally while you cursed me. I had been left zapped. She didn't support me whatsoever. Another ladies standing in the table offered me a card having a quantity to contact - that we named also it was shut for that evening. Thus I returned again today without returning the layer. It was the toughest ever customer support experience I'd. Without a doubt I'll never purchase again from their store, or I'll suggest some of buddies to purchase from there - however the those who have there aren't simply excessively poor towards the clients but violent too. The label mounted on the layer is their very own that they couldn't actually understand. Really poor! Plus they approach their repetition tity operated - perhaps worst.


Offender: Burlington Coat Factory

Country: USA   State: California   City: Milpitas

Category: Shops, Products, Services

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