Usacomplaints.com » Shops, Products, Services » Complaint / Review: Vista Parking - Damage at valet parking!. #266881

Complaint / Review
Vista Parking
Damage at valet parking!

July 1

14 Primary Street

Walpole, MA 02081

Re: Event while left at Vista Parking, Newark, Nj.

Men:

Vista Parking is situated at 50 Interface Road, Newark, NJ and it is an off site parking service for Newark Airport. They offer taxi company to and in the airport and supply valet parking at their lot.

My spouse left her vehicle at Vista Parking in Newark, Nj from 1/27/06 to 2/5/06. While she delivered and visited get her vehicle she and my child were fulfilled by Melvin Bittle, who mentioned he was the Supervisor On-Duty.

Melvin told my spouse that while her car (2001 Lexus RX 300) was left, a worker of Vista struck her car with another automobile and induced harm to her vehicle. I don't understand when the Landscape worker was in a Landscape owned automobile or in an automobile of someone else who quit their vehicle in the lot. Melvin advised my spouse and child that there could be free for that parking which she must get quotes to correct the harm which Landscape might look after it. Melvin offered the titles of Your Day supervisor, Jim Tanelli, and also the “Owner”, Tommy Wilson. Melvin believed to contact both plus they might look after it.

Many telephone calls weren't delivered. I did so talk to Melvin who remembered the event. I did so eventually talk to Jim Tanelli who stated that I'd to talk to Tommy Wilson. Many telephone calls to Tommy Wilson (departing speech emails), emails to Vista and faxes to Vista weren't responded. Lastly on March 13 Tommy Wilson delivered a phone. He explained to deliver to him the ultimate fix statement which he'd issue a check. He also offered in my experience his email address and his fax number throughout the telephone discussion.

I replied on March 14 by delivering, via fax and email, a duplicate of the first estimation and pictures of the harm. I told him that as we obtained the check we'd obtain the vehicle fixed. I also mentioned that the estimate is definitely an estimate which I'd concern a check when the ultimate price was less which I anticipated Vista to concern a check when the ultimate price was more the initial estimation.

Used to do not get a check. Many more connections were tried via telephone, fax and email. No reply. After I delivered to my workplace on Tuesday March 28, following a couple of days absent, I came across a look for the quantity of the initial estimation. I replied and mentioned that people had obtained the check, that people might obtain the fix created which we'd allow him understand if any more modification was needed. No reply.

On April 20 via email, I told Tommy the vehicle was ultimately planned for fix which we'd deliver to him detailed bills for almost any extra function needed and might additionally deliver an account for that rental on a relatively inexpensive rental-car throughout the fix interval. No reply.

On April 25 via email I delivered to Tommy and bill for extra function needed along with a declaration that people had hired an economy-car for that length of the fix. I told him that people might deliver your final bill for that extra fix as well as for the vehicle rental when all was finished. No reply. Please be aware that not just were emails delivered, but additionally faxes were sent and telephone communications were left.

On April 27 I delivered via email another estimation for extra function and mentioned that people might deliver your final sales, including carrental, once the function was finished. No reply.

On May 5 vial email and fax I delivered your final sales for that function: Original Estimate of $964.74 that was compensated; $320.99 for extra work needed along with a bill for that car rental of $189.57. Complete due $510.56. No reply. Several telephone calls, emails and faxes were overlooked. Today, via email answer among my communications, Tommy mentioned “This state continues to be compensated we don't purchase vehicle leases we weren't confident the harm happened here”.

Their Supervisor On-Duty mentioned the harm was completed by a worker of Vista. Their Supervisor On-Duty mentioned that Landscape might look after it. No agent of Vista actually mentioned they wouldn't follow the declaration of the Supervisor On-Duty. If Vista would refuse our state for that ultimate price or for car rental, there is sufficient opportunity.

I've copies of possibly 40 emails which have been sent, a telephone record that provides possibly more than 50 calls which were created and communications which were left and copies of faxes which have been sent.

Vista did get the info as-is proven by Tommy’s return telephone call on March 13, a bill of the check per the initial estimation and by Tommy’s response today to my email of the day. They can't refuse they actually received the info.

I would like to document a proper criticism and follow action against Vista. Please allow me to understand what actions that I ought to try follow our state. I will deliver copies of paperwork, if so required.

Really,

Michael S. Barr.


Offender: Vista Parking

Country: USA   State: New Jersey   City: Newark

Category: Shops, Products, Services

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