I made 5 phone calls while at LAX. I didn't have any change, so I used my credit card. The rates posted were 50 cents for national calls and $1 for calls to Canada, which lasted 20 minutes or less. The 5 phone calls which averaged about 5 minutes each, were billed on my credit card for $120 total.
This is completley ridiculous! I called my credit card company (Mastercard Bank of Montreal) about it and they want me to prove that the phone didn't state the price of the phone call. Are you kidding me? I asked them what they wanted. A photo of the rates on the payphone in LAX? They said they need the company Verizon or ILD to agree to reduce the charge. Are you kidding me? A company states one rate, then rapes you, and they get to decide if they want to reduce or remove the charge? Ummm, don't you think that a company that would do that IN THE FIRST PLACE might not be inclined to be a good citizen after the fact?
I called Verizon and they 'explained' to me that any call made with a credit card would be subject to certain 'fees' over and above the posted rates. I asked them why they didn't post THOSE rates, seeing that they were 1000% higher than the rates that WERE posted. I can't believe that they are getting away with this.
Rob
Ottawa, Ontario
Canada
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