All I have to say is everything that is above is true I have seen on numerous times the owner get angry with the dogs mostly smaller ones and then tries to say something about this is how Ceasar Milan does it it's ok.
The owner is CRAZY many split personalities yells at other employees saying are you F-ing stupid in front of other customers.
Accusing employees not doing there job even though the dogs have been bathed, dried and ready to be groomed when infact she is the one that is late there for making customers have to wait and wonder why there dog is not done being groomed. She feels that is better in her eyes to put the blame on employees so the client wont be mad at her when everyone plus the client really knows it's her.
She needs to shut down and take a long vacation in a psych ward, just ask her family and I feel sorry for the dogs that still go there. I have told a few people that use to go there thank god for them running into me at stores
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