Usacomplaints.com » Shops, Products, Services » Complaint / Review: Petsmart - RIPOFF Would You want these People Working on Your Pets?. #149748

Complaint / Review
Petsmart
RIPOFF Would You want these People Working on Your Pets?

Where can I begin, The grooming salon at this Petsmart is absolutely horrible, No wait, that entire store is horrible and Inhumane. I am friends with a lot of people in that store, and they will all probably hate me for this, but I can't stand letting stuff like this slip away undetected anymore.

Lets start with the grooming salon, and their poor choices for employees, and the worst manager in the world Jen Quasney. I know Jen and she is a bad choice. She likes to party and when she actually goes to work, she is hungover, 95% of the time. She is constantly switching shifts with other employees in the salon to the afternoon shifts, because she's too hungover to work the morning. She also screams, and curses at customers (I have seen her do it), and she is super rude to people on the phone. She also treats the other employees like crap, ask them they will verify it. Her rules are childish and stupid. She does not follow petsmart rules and policy, I don't know how many times the other employees have told me what she doesen't do, especially if it inconveniences her in any possible way. They also told me that she leaves and takes long breaks and dissappears for hours without telling anyone. I don't work at Petsmart, but if i worked for her I would quit in a heartbeat.

Next Comes a Bather named Deb. I feel that she can be worse then Jen. She likes to spread rumors about people to try to get them fired, and complain about people behind their backs. Im naming her because im giving her a taste of what she does to everybody else. If you get your dog groomed here DO NOT!!! Request her. Her work is terrible, and she does everything 50%. She refuses to do dogs, she doesen't clean ears, she cuts dogs, and wont do nails (I will never have her do my dog again EVER!!) She also does not dry dogs and send them out wet, she did this to my dog and it was 10 degrees outside. The other thing is is she wants to go to grooming school, because she said she was too old to be a bather. Anyone who cares that little about animals, and does that bad of work does not deserve to be a groomer, she would make a horrible groomer.

Next is a groomer named Kara, She is decent, I would give her my vote for the best groomer out of the three there right now. I know that she actually does decent haircuts (I was pleased) I had heard that Kara and Jen were up for the management position at the grooming salon, and I wonder why they gave it to Jen, I would vote 100% for Kara in a oppurtunity like that. I have been told that she can be stern with dogs, but, I'd imagine that you would have to on some dogs. I know that Deb accuses her of a lot of crap that is not true, I have had most other employees state to me that it wasn't true but Deb wants Kara gone. Well in my opinion anyone who lies to get someone fired is not decent and should be fired.

Next is a bather named Sharon. Sharon is nice and Polite, and does decent work. If you have a dog groomed there request her to bathe it I was told that sharon is up for grooming school, and I would let her go, because I feel that she would make a good groomer. I have seen her work, and she doesen't refuse to do things, or do them 50% like some other employees. She is definately the bast bather there. She likes to stick up for the other employees, instead of spreading lies about them.

Next is the newest addition a groomer named Michelle. I do not know her very well, but what I know of her she's a real winner. She comes to work whenever she wants, she leaves whenever she wants, she refuses to do work, and gets angry if people won't let her go home early. I'm sorry If you leave early without telling people you are fired, thats the way it is at my work, so I don't understand why she is still there. Also I do not know if this is true or not but all the other employees told me that she had Killed a cat and got fired from Petco. I do not know if its true or not, but knowing childish way she works it might be. I was also told she was hired in without a techinical (whatever that is) but I was told that it should be required. I know that she likes to lie, and does very sub par work. I know she gets complaints about the way people's pets look, lets just say that she is not touching my dog.

Thats it for the grooming salon sorry so long, but had to say it. Next comes two interesting people. One is a associate named Tom, and another is the Store Director Pat.

I am good friends with most people so I attended the Petsmart Christmas party. And lets just say I was appauled at the actions of the store director. She openly admitted to smoking pot with Tom NUMEROUS times, and you could tell she was very high. She also got very very drunk, and made a fool out of herself, especially during the after party that I went to with some of the associates. She was so drunk that she was grabbing people, and sticking her hands into people's pants without asking them. And she admitted to smoking more pot with tom. I have been told by 98% of employees that the store director is having an affair with tom. Tom is like 22 and Pat is MARRIED and in her late 40's I think. I have also been told numerous times that when groomer Jen leaves she's having an affair with him. I know at the x-mas party Tom and pat rode together, hung out together all night, held hands, and were seen smoking pot in the parking lot of the afterparty.

I have also heard some disturbing details about tom, I have heard he is always stoned, he is ALWAYS late (like everyday) Numerous employees tell me that he has killed many lizard's and too many fish to count. I can imagine why, because he's stoned, and doesen't know how to take care of animals. I think what he does is cruel. I have been told many times that he doesen't feed, doesen't clean cages, and mistreats the animals. Most of the time I have ever talked to tom he is stoned, you can see it in his eyes, and you can smell it on him sometimes. I honestly do not know why he works there, but If the store director and him are having an affair, that would explain why he's not been fired yet. I feel he should be fired, at least let PETA deal with him. I know petsmart has a no tolerance no drug policy, So If anyone from petsmart reads this Give Tom, and the store director one on short notice.

Im tired of letting a few bad apples ruin a good company, I love Petsmart, but I feel that some of the employees there would be best suited for other jobs. Again I do NOT work for Petsmart, but I have many friends that do, and if they read this they will be very mad at me. Something has to be done, like I said in my title, would you like these people working on your pets.


Offender: Petsmart

Country: USA   State: Indiana   City: Schererville
Address: 711 U. S. Highway 41
Phone: 2198640411

Category: Shops, Products, Services

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