You fill out a survey and at the end it say congrats you won 2 free adult tickets to universal and here is how to redeem the tickets call the 800 number and give them the pin provided 12 in advance to your planned vacation and you have to take a tour of our condo to get the free tickets, it then prints out your offical ticket voucher with your name, address, phone number, pin number and the issue date.
I called the 800 number and they told me that I had to go to this website evacationflorida.com and it would give me a account # and I had to call them back with that number. When I got to the website and called them back because the pin number said there was no record, the operator gave me a different number to put in.
I then put that number in and that also came back no record found, she then told me that it was no available in my area because I live in Florida, I told her that the paper I got didn't indicate anything like that on there and that it was very deceptive, she didn't really seem to care, I asked for a supervisor to call me back and she said they would contact me back in 24 to 48 hours and there was nothing they could do about my issue!!!
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