Usacomplaints.com » Shops, Products, Services » Complaint / Review: Northern Haulers - Deceptive, took my goods and never delivered, no communication, No Federal authority to move interstate Ripoff. #238926

Complaint / Review
Northern Haulers
Deceptive, took my goods and never delivered, no communication, No Federal authority to move interstate Ripoff

On July 15, I accepted John Schintgen of Northern Haulders (DOT 1666530) bid through internet site www.uship.com to transport a corn roaster that I purchased from eBay from Marion, PA to Kirkland, WA for $1400.00. On July 17 Northern Haulsers sent me an email asking for $700 as a deposit. Which I deposited in the account they furnished. They confirmed the delivery date 7/23 via email. They picked up the corn roaster on his truck from PA on 7/19. However, Northern Haulers did not honor the delivery date, (7/23/07) instead they called me on 7/23/07 and said the roaster was not delivered because the roaster was 10" wider than uShip measurements (provided to me by the seller). They also left me a message that he will deliver my roaster next week, but then I never heard from them for several days. I was very concerned and tried to call them several time to locate my shipment but they never returned my calls. I finally left him a message that if they did not contact me I would consider my shipping as a missing and report to the authorities about missing goods. Then on 7/30/07 at 7:30 am they finally called and left me a voicemail saying that he had filed a harassment complaint against me with the King County Police department because I was calling him too many times.in their message they also demanded for extra charges.

On 7/30 I was promised to deliver my goods on 8/6 but did not honor the delivery date once again. They failed to communicate the reason for not delivering my shipment third time since they picked up my load. When I finally reached John several tries he sounded very upset with me for providing the negative feedback to UShip about my experience with them. John threatened to sue me if I did not remove my feedback from UShip. He also threatened that that I would not see my roaster for next 10 years if I try to seek any legal help. During that conversation John tried to intimidate me by swearing that he had access to and could afford the most expensive attorneys in the entire United States and he did not care whatever federal agencies I could call for help. It tells me that he does not has respect for rule of the law.in my opinion he is using my shipment as a hostage to extort more money. He left me a voicemail asking for more money and in our phone conversation John demanded extra charges.

On the Uship site John Schintgen advertise himself as a fully compliant mover: http://www.uship.com/profile/NorthernHaulersCo/
He never disclosed that he did not have any Authority to move goods between states. According to FMCSA records John's application is still pending and Northern Haulsers should not be transporting until getting requested Authority.

Despite my request they never provided me the necessary shipping documents including:
The booklet Your Rights and Responsibilities When You Move, as required By Federal Law
Arbitration program by Northern Haulers as required by FMCSA 375.211
Proof of insurance
The copy of my order of service
Bill of Lading (as per UShip terms)

I sent them several requests trying to release my goods but they failed to respond. I have lost hundreds of dollars due to the problem created by this situation. I have several events fully paid for where I was going to use my roaster. Due to the problem with the Northern Haulers I have lost my income and I am really stressed out.

Sincerely,

Mat xxxxxxxx (last name redacted)
kirkland, wa
usa


Offender: Northern Haulers

Country: USA   State: Illinois   City: Lake Bluff
Address: 217 E Main Street
Phone: 3123882233

Category: Shops, Products, Services

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