When I talked to the salesman there were not supposed to be any monthly fees associated with my account. The next month I started getting charged for a maintanace fee for my credit card machine that I had purchased in cash. They were charging me $ 10.95 a month in case my machine needed to be repaired. I never heard about that one, They also charged me a $3.00 security fee that I never was aware of.
I still dont know whats that for. Anyway I called and they said they would cancel these and reinburse me. Well that happened for the next 2 months. Everytime I called they said they would take care of it. I talked to several supervisors also and they promised to take care of the matter.
It took me several months to get my first refund check. Its funny they can take it out of your account but they can't put it back in your account they have to write you a check that takes months to get.
This is month 4 and Im still waiting on my last check, 7 weeks now. Then last month they hit me with a yearly fee oy $98 I never heard of, so it took many phone calls to get that one taken care. Disgusted with this company and having to spend so many hours to take care of something I never should have I decided to cancel but they told me there was $ 350 cancellation fee I never saw. They also I found out while researching other credit card companies were charging me 5 percent on all my cards instead of the 1.18 percent that was on my contract and 40 cents per tranaction instead of the. 25 cents they were supposed to be charging. They have refunded some but not all of the overages.
Next month will see what if anything they have actually removed. They also and here's the best part sent me 1 page to sign of my contract of which I did. And on the bottom it does say I have read all the pages and signed. I only rceived that 1 page and there were 7 more they just faxed me when I told them I couldn't find any of the information they said I read. They had never sent anything but 1 page to me. They said they sent them all. What can you do.
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