To GC Services Management,
Yesterday, my wife received a telephone call from someone who identified themselves as Trevor Nelson who then advised that he would like to speak to me because I was listed on an application reference for a Loret Smith. Since I was not home he left his telephone number 800-753-8354, ext 4109 then 422434 and requested that I call him back. I returned home at approximately 6:00 pm and returned his call. The person (female) that answered my call ask for the extension number that I was trying to contact then started telling me that I was listed as a reference for a Loret Smith, I told her that I did not know a Loret Smith.
She then became very belligerent, rude and with an extremely smart attitude. She insinuated that I was not telling her the truth and kept demanding how my name and telephone number got listed as a reference on Loreta's application. I told her I don't know why that happened, that there are a lot of Smith's out there and that it was a mistake that my name and telephone number was listed (my last name's Smith also). I ask for her name, she would not give it to me, I told her that I did not appreciate her condescending attitude and requested that I speak with her supervisor.
A short time later, someone else who identified himself as her supervisor came on the telephone, that person would not give me her or his name. That person immediately started off being very belligerent with a very smart attitude, I immediately ask for his supervisor. He would not refer me to his supervisor because he indicated then that I would ask for his supervisor, then his supervisor, then his supervisor, and on and on. This conversation got no where quickly and we both hung up.
I was totally surprised by this type behavior, it was extremely spiteful and unprofessional, these people should be disciplined for their bad their behavior. Never in my 57 years have I been treated this badly.
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