Pool Thing, located in Tempe, Arizona, is a provider of electronic salt chlorination systems. This system provides sanitation for the pool, eliminating the need to manually add chlorine / sanitizer products.
I had two Pool Thing chlorinators installed for my residential pool and both systems failed. I patiently attempted to work with Pool Thing representatives to resolve the issues but ended up with empty promises. Pool Thing communicated that they were aware of a defective controllers and that I was on the list to receive udpated components to resovle the issue. I never heard from them again. I attempted over 20 calls to a voice mail for service without response. I then called and asked to have the owner of the company call me to discuss the issues but I was never contacted.
I do not recommend the Pool Thing product to consumers or pool contractors whenever possible. Pool Thing is a coward run company and several other honorable businesses provide better products and services.
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