Simply had the worse experience with Flowers2u.com. I purchased plants for my mother-in-law - via Flowers2u.com website, i never rec'd a verification and so I named them myself, the dog owner Nina explained based on her, they never got the purchase through their site, and so I stated no concerns, I changed the purchase within the telephone - she explained not a problem for Sundayis shipping because the unique purchase for Fridayis purchase they never rec'd. Nicely Friday night, my mom-in law calls me-up thanking me for that blossoms, and so I set 2 and 2 together understanding to get a reality since the very first purchase I put did undergo their site. Therefore following day am (Sunday) I named Flowers2u.com & informed them what occurred, to please stop the Next purchase since my mom-in law got her blossoms and never to cost my bank card twice, they stated not a problem, they'll look after it. Well I examined my banking account and there have been 2 various costs on my acct. From Flowers2u.com, I named them & requested for that operator, I had been informed possibly she was having a client, then I named again, they explained she walked out. I expected for my bill, Flowers2u.com informed me I will fall & choose it-up I informed her that's difficult for me to depart work, please send to me, that they had didn't achieve this. I told them easily don't get my money-back, I'll contact a in to the Better Business Office, & contact the news headlines stations, while you may study listed below the things they replied with.
I'm not sobbing over spilled milk as Flowers2u.com believes I'm around severe about that issue, but in my experience I'd prefer to allow it to be recognized to the press that great customer support is just a dying breed in the USA, some businesses which are really effective for example Flowers2u.com believe they do not have to come back telephone calls from the client with problems, why whenever they? They're Number 1 in Nevada, what do they care may be the perspective I sense from their website. The tit-for-tat I acquired into together yes was really childish on my component also, I had been so mad and was considering with my feelings in the place of my brain. Just-so annoying the cash continues to be not in my consideration and all-they may inform me is for me personally to get hold of my lender they did their component, additionally they charged me additional for shipping, that they never bothered to inform me the zipcode towards the delivery target I required - the charge is more. I actually donot mind when individuals make errors, nevertheless when they do not return my phone and handle me like I'm the issue it's a large deal.
I really donot desire to be on T.V. Or something like this but I simply wished to allow it to be recognized to the press how great customer support in the USA is just a dying breed for that spending customers.
Thanks for the time!
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