Usacomplaints.com » Shops, Products, Services » Complaint / Review: Shopko - Ripoff Manager accusing customer of stealing then strip searched. #213195

Complaint / Review
Shopko
Ripoff Manager accusing customer of stealing then strip searched

First off, this happened to my girlfriend (21) we will call her "Mary" and little sister (15) we will call her "Lucy". They were in shopko shopping for some clothes for the new school year. After they picked out the clothes they walked down the aisle (with clothes exposed nothing what so ever was concealed) and starting looking at Gatorade.

This guy came up to them and asked them to be honest with him. "Are you stealing anything?", looking at my Sister (which has some peircings and dark eye liner).
At first they thought he was kidding, but to their suprise he wasn't. So they replied, "no". He didn't believe them and wanted to take her to the back office.

"Mary" and I have a power of attorney over my little sister so she made sure she went also.By this time this situation has caught the attention of customers waiting to check out. So "Mary" and "Lucy" felt very embarrassed.

While in the office he accussed them of stealing; calling them "thieves" and "liars". Even showed them the video of them shopping, which showed no suspicious activitiy. While in the office "Mary" tried to call her dad to say she wasn't going to be able to return his car back in time, so he could get to school, but the manager wouldn't let him.

After hours of interrogation and actually finding the shirt he thought they stole ($5 clearance item) he continued by calling the cops. He told them that they would have to get stripped searched at the police station after the cop came and picked them up.
Either right before or while the cop was there "Mary" asked if they could just get searched now instead of wasting more time going to the police station. At this time "Mary" and "Lucy" just wanted to get out of there.

So two women employees of shopko took "Mary" and "Lucy" to the changing room area to perform a strip search. They were not taken into the actual stalls but in the hall way that takes to the differnt stalls.
"Mary" and "Lucy" were both worried people could see in or maybe even cameras. Especially since "Mary" had no bra on.

On there way back to the office after being violated they hear the cop tell the manager that he has to sincerely say he was sorry. He said, "on behalf of shopko Im sorry", but not in a sincere way. So "Mary" and "Lucy" headed out and the cop asked, "well, weren't you going to buy something". So after all that the cop still treats them like crap. And also "Mary" tried getting her police report for the shopko experience and they wouldn't give it to her.

When "Mary's" parents found out, they called corporate right away. After talking to the manager they were told that they would get a couple of hundred dollars to spend at shopko and the employee would get fired. "Mary" told him she'll think about it and tried to get a hold of a lawyer and was directed to a state's attorney. Both of them said they didn't know what she can do about it.

So thinking nothing was going to be done with the situation she decided to take the couple of hundred. When "Mary" and "Lucy" showed up to recieve the money they changed the offer to only a hundred dollars for both of them. So they didn't except it and also saw the asst. Manager (that put them in the situation) lookin at them still working.


Offender: Shopko

Country: USA   State: Illinois   City: Dixon
Address: 1350 North Galena Avenue
Phone: 8152849043

Category: Shops, Products, Services

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