Rapid Tax Service is expensive, rude and unhelpful. I paid $34.99 for the wrong tax information. First of all I entered the information, the online system says I get a refund of $800.
I can not print the return from the site (no that would be too easy). They will email the return to you. After asking several times. I received a tax return with all the wrong information and stating that I owe $200.
When I asked them to explain, they wrote (because there is no phone number to contact them) it was my problem! They would not help and everytime I asked for an explanation John (the online customer agitator) kept stating that I need to correct it. How do I correct their system?!
To make a long story short, he refused to give me my money back and continued the smart remarks and rude comments. Rapid Tax Services SUCKS! I hope they never receive another dollar!!!
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