This company, that is only based on the internet, FRAUDULENTLY debited my account TWICE for $49.95 (total - $99.90), for an ONLINE PRE-PAID DEBIT account, which was NOT by my permission. Also, this "virtual debit account" is ONLY VALID for websites that THEY approve, and you cannot access your money any other way. My local branch bank has also informed me that they PERSONALLY have dealt with DOZENS of customers who have had fraudulent activity from SecretCashCard, and this is only Dallas TX!!! How many others accross the country have to PUT UP WITH THIS EVERY DAY?!?!?!
TO DEAL WITH THESE SCAM-ARTISTS:
You must visit www.SecretCashCard.com and enter your complaint into a sort of Online Sticky Note type bulletin area, where an agent can take anywhere between 24hrs to a WEEK to respond. The customer support phone number listed on their site ONLY TELLS YOU TO POST A BULLETIN (laughable). I did so, and threatened legal action (as my attorney recommended), and was then promised a refund check within 10 days for the unauthorized debits. It should be noted that SecretCashCard did NOT respond to my inquiries until I mentioned the names of the Federal Trade Commission and the Consumer Credit Commissioner.
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