Complaint / review text:
We called the number from the TV ad, made an appointment, got paperwork in the mail and then a confirming phone call to make sure we got the "PASS" to visit the "store". Upon reading the paperwork I immediately called them and cancelled the "reservation" for our visit.
Why? Because all of the signs of scam were there. Or at least the signs of a very high pressure sales pitch." Both husband and wife MUST attend." " You will be required to decide on joining at the end of the presentation." Etc., etc.in any case, I generally do not respond to this type of an approach, so I cancelled the appointment and told them why.
Now for the backsliding. We are in the midst of remodeling our home. Planning is now under way for the kitchen, laundry and bathrooms. A couple of months went by and all the time I'm thinking "gee, maybe we could save some bucks on the cabinets [the largest part of the budget]. SO, in a momentary lack of resolve I called and made a new appointment. Well, today we went [2/17/2007. And it was all I expected, and more.
We are ushered into the sales area and met by a spit shined young man in suite and tie. He is going to be our Host for the presentation. We take seats at a table and spend 10-15 minutes in unrelated chit chat where we talk about cars, our hosts desire for a perfomance machine, his 4 door Integra, new son and his real career as an insurance salesman.
Finally they guide us intoa smal room with 20 or so other folks, chairs and a tv screen. All of the sales force are chattinganimatedly with thier "customers", laughing, giggling and telling stories. Suddenly one man stands up, and as if by magic all of the salesforce gets quiet, executes a perfectly synchronized right/left face and leaves the room. Much like the Apple computer ad with Big Brother.
Bobsan martin, California