In January of 1999, I met with Dallas Haldane office vice president of client services Harry Wagner to see if their company could help me market my marketing communications services as an independent contractor. Specifically, I asked if their company and counselors had experience in helping independent contractors market themselves to companies for work on a per project basis. He assured me that they did. After signing up and paying a third of the money, I met with my counselor Lillian Spain, she told me that she had never conducted a campaign for an independent contractor. I remember her words distinctly. More importantly I remember the feeling, because at that point I knew I had been misled by a salesman who needed a commission and told me what I wanted to hear. My continued efforts in the following months to use your system to fit my situation proved fruitless and frustrating. Later that year or so after calling the customer service number, I was handed over to manager of client services Robin Upton. I think we met a couple times, but she had no new ideas for jump-starting my career. Since the time I have started using your company's system, a little more than two years, I have secured only one meeting with a company I did not have prior contact with to discuss my services. $4350.00 for one meeting and no projects. To summarize, I asked if their counselors had experience in special cases like mine, I was assured they did, but they did not. I paid the money in good faith. I was mislead. Therefore I am filing the complaint and requesting binding arbitration through the Dallas office of the Better Business Bureau for repayment of $4350.00My hearing is on July 11. LawrenceDallas, Texas
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