It's just ridiculous to see The Salon Safar received a 9.1 rating on newyork citysearch. Today, I felt like a biggest fool ever after went into Salon Safar for services.
I bought their $30 promotion coupon from a guy who solicited me across from the Radio City Music Hall about a month ago (obviously they're targeting for big fish, unfortunately I'm not one of those but I ended up as one of the victims).
On the coupon, it mentioned with the certificate I'll be getting: 1. Image consultation, 2. Shampoo Massage, 3. Deep Conditioning, 4.individual Hair Cut 5. Eye Brow Wax or Lip Wax, so on and stated hair color special price CLEARLY written $120, single process $60. Additional one time $15 service plus tax are payable at the salon only on the first visit.
At first thought I've found a best deal ever on earth, obviously I was dreaming.
This place is no where near to those top hair salons standard around the city, but they're using this street promotion tactic to rip off those innocent people. I walked out ended up paying $393.95 on my credit card! Who is it on earth will really bought a $30 coupon on the street and think they'll ended up paying this MUCH from only one single visit? I'm not Jennifer Aniston!
I felt fishy when first walked into the salon this afternoon, with no others customers except the other 5/ 6 staffs. However pressure was there, they somehow great in reading people and led me to proceed further. My intention was there just for the first 4 services as described above. The lady who did my hair intelligently suggested me to do the highlight. With the coupon, I thought would have paid nothing but the highlight stated on the coupon - $120, and first service fees - $15 plus tax.
However when the bill came, they told me the total was $343.95! (And here are the RIDICULOUS HIDDEN CHARGES: Highlight $180, full color $90, blow dry $45, one time service fee $15 and taxes). I was completely speechless when saw the bill. They told me the tip was not included. I was silently in shock, and not in my conscious stage.
Besides being speechless, could only unwillingly to add up the tip with the calculator they're kindly lent it to me for figuring it out. I quickly walked out after, and then called a friend for an advice. I did call few other top salons in NYC later to verify including Bumble and Bumble. Found out that, usually with the full color and partial foil highlight services as what I received, it should be just one set price. Blow dry is included whenever hair cut service being performed.
Besides, don't get fool by the deep conditioning. It's totally felt just like a regular 2 minutes conditioner they left on your hair, something you could easily do much better at home.
This place is a scam, rip off, and unethical. This is a biggest joke ever, and ruins the Upper East Side long and good reputation.
My advice, never ever trust promoters or any store staffs if you feel something fishy about them. Their sneaky trick is not far different from those scammed modeling agencies out there. Stay alert, and don't be afraid to speak up.
I was foolish enough not to check their reputation on City Search before walked into the store. However, to help avoid more victims I will bring this alert to people around the city, the neighborhood about their disgraceful tactics and will also file a complaint to the Better Business Credit Bureau, Consumer Protection Bureau, and Shame On You on the WCBS.
Unfairly treatment to innocent / unknowledgeable consumers is unacceptable, if you've been part of the victims. Take action now!
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