We looked up American Red Ball in the Nassau County, NY phone book and it was Loungecraft Moving and Storage's phone number. When we ended up being scammed with missing goods from our home and American Red Ball would not take reponsiblity and filed the complaint. It claims no responsiblity and does not hold its company responsible. Beware of using these "well-established" companies because they are established with connections to keep themselves going. We thought that Lougecraft Moving was a nice family company but they have proved to be cold and callous. We ended up missing thousands of dollars worth of goods including heirlooms. The company will not give back our goods. The driver told us that many people over the years who didn't buy the extra insurance have reported their goods missing - especially when traveling distances. This was a warning of what happened to us - and there was no help from the owners! We tipped them well several times and paid for all meals. Even a dog would not bit the hand of its owner - so the workers who were involved are beyond being called animals. The owners will first sympathize, then turn against you with remarks and laughing. They backed them up and send them into more homes!
One of the workers said that he and the driver looked for things of market value; they take the trucks to different warehouses and talked about a store. The owners said that they do not hold their workers responsible and they do not monitor them once they hire them for the job. Many of their workers are hired for the day or job. The workers called their owners cheap bastards. Yet, the owners do not care that they are badly talked about and think that the workers are joking! The owners do not back up their clients and it is a risk to hire them. The associations that they belong to work for them - not for you! Now - what is the term when goods are taken and not given?
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