I wish I had found this site earlier. After reading about the Dish Network practices I have decided to fight. I live in Hawaii and had used cable service previous to this. One day I got a tele-ad call saying I would get a $1,000 dollar shopping spree if I would sign up with Dish Network. According to this opperator the service was about $10 less than what I was paying and set up would be free. I agreed and gave her information.
Two weeks later I received no information so I found the company on the internet and called the 800 number. They said they would not honor the deal but would give me 3 months of free service. I agreed. Two weeks later a rep was assigned to my home. They did not show. One week later they showed up unannouced.
Since then I have had viewing problems, billing problems and spent way to much time on the phone to operators that promise one thing and do another. Most recently they promised to fix my service... I had none... It took 14 days for a rep to come and then they charged me for the service call.
I have just sent them an e-mail canceling my service and taking away permission to use my credit card any more.
Trust me, I am a cooperative customer by all rights. But this company has taken me to my limit. Do not get involved with them.
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