Usacomplaints.com » Shops, Products, Services » Complaint / Review: Thompson Gas and Electric Service - No reimbursement for propane fuel that is abandoned!. #189345

Complaint / Review
Thompson Gas and Electric Service
No reimbursement for propane fuel that is abandoned!

I acquired propane gas support with Thompson Gasoline in Boonsboro, MD on 10-1 and in doing this I'd to signal a "client contract" t / Thompson Gasoline. Nevertheless, I had been unaware of numerous conditions within this contract that have been on the back of the contract in "shadow print". I did so spot the conditions after analyzing the rear of my backup. One agreement needed me to follow the contract to get an amount of five years. Going back five decades Thompson Gasoline has already established the greatest cost per-gallon gas gasoline costs in my own region. I understand this since I've needed to do cost evaluations for every statement that I've obtained to be able to obtain a discounted equivalent with others in my own region (during the last five years). Thompson gasoline has been 30-50% higher on the gas gasoline costs than others in my own region.

With having said that my agreement is a result of end on October 24. Nowadays (October 2), I named to recommended them that I'd be rescheduling their support efficient 10-24. I had been informed that 99.00 wills cost to get rid of their gas tanks, that we don't have any difficulty spending. Nevertheless, I questioned how they'll return me for roughly 150 gallons $2.26 per gallon and subsequently informed them that my tanks are in 75% capability. They mentioned they don't provide discounts, and so I will give them $336.00 value of gas that they can be re selling. I subsequently requested "Jason" (customer support representative) what I really could do. He explained that I'd need to make use of the gasoline within the tanks contact them. Our "client contract" states when I allow my deal increase April 24, past subsequently it'll be expanded for one more year. "Jason" established this aswell. Actually, this today produces a period that I can't get free from. There's nothing within this contract that states that I will not be refunded by them for propane fuel that is abandoned. I've abided by their "client contract" for five decades and want to move ahead, nevertheless, personally I think it's unjust that I'll not be returned for gas gasoline that I've not employed.

Company information:

Thompson Gasoline and Electrical Company

Boonsboro, Maryland 21713



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