While interacting with vistaprint.com while making small stationary purchases on several occasions over the past 6 months with 2 separate credit cards, I was unkowingly "subscribed" to a an unknown "service" by a company which is described by Vista Print customer service as an "online "affiliate company" (VPRewards & Passporttofun) and which apparently shares some of its rip-off profits with Vista Print which I previously thouight was a legitimate company.
Vista Print provided the stationary products purchased but my 2 separate credit cards were charged $14.95 per month by merchant entries on my cc statement such as "passportofun" and "vprewards". I didn't notice the unauthorized charges right away, and the charges accrued monthly on each card for 5 months. When you call Vista Print customer service they said I subscribed on-line to this service, but when I asked what the service was exactly he waffled and really had no answer.
My e-mail to Vista Print protesting the charges resulted in a reply from a "kathleen" at [email protected] informing me that the membership will be cancelled as of 6/13 (no mention about all the unauthorized charges accrued monthly from the past 6 months before on 2 separate credit cards. There is no information such as an address or means to reply other than treference to www.dealpass.com which is a website promoting many things but no customer service - dead end. No direct reply from Vista Print though.
Time will tell whether these charges will keep coming and if I'll have to close my credit cards accounts to stop them or if they will cease and desist. I have disputed the charges with my CC companies &see what develops & will keep you posted.
Better Business Bureau responds with the following information:
Vertrue, Inc.
9500 W Dodge Rd.
Omaha, NE 68114
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