I have been insultad and disrespeted by Rent A Center for the last time! I am not the best on paying on time with rent a center, but I do, however pay my bill with late fees and all. I have been cursed in front of, called a liar by the acting manager and approached in an unacceptable manner.
I had taken the initiative to make a call to them to let them know that I was going to be in after 2 P.M. That afternoon to make the payment along with late fees and was immediatly accused of being a liar. I, in return, got on the defensive and cursed at the manager and then she had said that I did not need to use such language to her and then I reminded her of the time that one of her employees had used to the same language in front of me while I was a making a payment at her store and assumed it was a policy of there's to do so?!
I simply closed the conversation with giving her the reassurance of me being in later on in the afternoon and hung up. Not even 5 minutes later, as I was making a phone call to Rent A Center's headquarter's, she pulls up hastily into my drive in her personal vehicle and walks fast up to my door with the look that she was going to do some serious damage to me as a person. Yes, I was terrified and did not answer the rapture of her house call. I have been dealing with Rent A Center for some time now and was very shocked and appaled at this type of procedure.
I mean, I have even sent them a christmas card in the past and have sent them praises. Well, I am continuing to make payments on my furniture because I do love the furniture and wish to keep it untill payments are done. I just feel that they are being this way because I am close to payoff and want thier merchandise back. If I had not already sunk so much time and money into my contract, I would be happy to return it. But, at this point and time, I cannot do so or I would have lost out on a lot of money that they are receiving from me.
Also, I have checked out the BBB and found out they are not registered with them. I presume that that cannot be a good thing for thier store. They are very sick and disturbing people and should no longer be able to run that imperticular store. I just wish this never had happened and wish that the staff was better at consumer relations. The tactics that use are very disrepectful and very hurtful considering that they do carry quality products. If the staff were as good as the products, they would not have any problems. That is just my beleif. I strongly feel as if my character has been defimated and I have been trully hurt by this.
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