Yet another tale of this bogus company!!! I signed up with them in May with an initial "retainer" fee of $300 then 21 months at $200 a month which I let them take directly out of my checking account. Laurie Daigle was my "representative" who said my debt would be cleared up and my credit cleaned up in those 21 months.
Well, I got my credit report over the holidays and found that NOTHING was being paid to anyone of my creditors. I tried several emails to her and to some paralegal named "Tekkain" which went unanswered for months. I tried the phone number 1-866-948-9222 and (480) 429-7467 and got the automated system with the usual choices: cusomer service or enter the extension, etc. "Customer service is unavailable at this time, try back later, " and then I tried Laurie Daigle's extension, "this person is not recieving calls at this time, " and Tekkain the paralegal's extension, "Paul is unavailable, please leave a message, " blah blah blah!
So I decided to online search them... Too little too late! I found out all about them here on this site. I IMMEDIATELY emailed my bank online about the last paymenton April 17. GET THIS: they sent me a message back saying "In order to obtain the merchant's contact information, the processing bank, WELLS FARGO BANK, can be reached at 1-800-745-2426." I was provided with a trace number and had my rep at my bank call them when I went there to fill out my Penalty Under Perjury forms. WELLS FARGO BANK said that the only information they had was for VANCO SERVICES at (952) 983-8660.
Bounce after bounce after bounce!
Anyway, my bank filed the affidavits for me and reimbursed me for 3 months of payments ($600) and told me to contact a lawyer. I emailed a few at Lawyers.com under consumer fraud and got turned down...?? I guess $4500 isn't a big enough win for a big firm. Funny, I was looking for WAY more than what I lost - my credit is even more screwed now than before!
WELL, here's what I've done so far: I've contacted the FTC and filed a complaint with them and they also told me to contact my local office to file as well, as the FTC doesn't really do "individual claims". FTC is in DC 1-877-382-4357. They gave me their number in Baltimore and I did so. They will also give you a reference number. THEN I contacted the BBB online: bbb.org and filed a complaint. (I also asked if they provide any legal help, which I am awaiting an answer.) The field office to which I was directed was in Arizona due to the only address I had for MMG/RMP. They sent me a confirmation email immediately with a copy of everything I told them and assured me that I would be contacted by someone within 30 days.
Well, I got another email within 24 hours from them stating "Thank you for contacting the Better Business Bureau of Central/Northern Arizona to assist you in resolving your complaint with the above-mentioned company. While the information you have provided to us is important, the company is located out of our service area. The Bureau listed below handles complaints for this company; your correspondence has been forwarded to their office for processing.
Address:
BBB of Metropolitan Dallas
1601 Elm
Dallas, TX 75201
(214) 220
(214) 740-0321
THIS proves that they have in fact bounced to Texas, AND there are obviously multiple complaints!
ANOTHER THING I DID was contact ALL the credit reporting agencies: Experian, Equifax and Transunion and file a statement with them stating that I signed up for debt consolidation 2 years ago and recently found out that the company was a fraud and no moneys were used to pay any debt. That's all you need to tell them, BUT you do have to call each one individually. This statement will go on your credit report and be seen by anyone who pulls it. THEN -and this is the toughest - you have to contact EACH CREDITOR on your report and tell them the same thing. I haven't done this yet but it is going to be done.
I hope that my efforts will not only help me but HELP ALL OF YOU AS WELL!!!
Remember to keep documentaion of EVERYTHING you do: calls, who you spoke with and the date and time, emails, print out this posting, any correspondence you do to resolve this matter.
I'm hot on their trail and I will get back what's mine!!! YOU CAN TOO!!!
*IF anyone can help me find a lawyer to take my case please post it here!!!
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