In June I purchased 2 phones from Simply Wireless on the Cingular family plan. The ad and all paperwork was very clear that there were a series of 3 rebates for each phone - $25 at 3 months, $50 at 6 months, $50 at 9 months.
At 3 months I submitted for the rebates at 3 months for $25 for each of the 2 phones or a total of $50. After hearing nothing I contacted them and they said they never received it. I submitted for the rebates at 6 months for $50 for each of the 2 phones or a total of $100. I have received nothing, but their rebate status website informs me that the rebate is ineligible on one of the phones because it is an add on. They have unilaterally changed the provisions of their contract with me apparently. They refuse to respond.
I'm sure they are counting on the notion that $50 or $100 isn't enough for anyone to sue over. I wonder how they would feel about a class action suit?
If you read this and are contemplating buying from Simply Wireless understand that they may not honor their rebate promises. Avoid them.
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